THE OLDEST APOTHECARY IN AMERICA

Returns

Returns and Exchanges:

For over 170 years C.O. Bigelow has lived by the credo Honest, Genuine, Trustworthy. If you are not completely satisfied with your purchase you may either exchange or return your product(s), to the original point of purchase, for a full 100% money-back guarantee. C.O. Bigelow accepts returns for unopened, unused products for up to 30 days after your order is received.

Customers who purchase products from Bigelowchemists.com should return items by mail to:

C.O. Bigelow Apothecaries

Mail Order / Returns

414 6th Avenue

New York NY 10011

For efficient return-processing purposes, we request that you please include a copy of the sales receipt and/or invoice with any return. Sorry, but we do not pay for shipping on returns nor provide pre-paid return labels.  

If you should need further information regarding the return of any product purchased on Bigelowchemists.com, please do not hesitate to call us at 1-800.793.5433.

 Due to Board of Health Department regulations we can not accept returns for the following types of items: prescriptions, hair brushes, combs, hair irons, jewelry & accessories, hosiery, nursing supplies, bathroom & hygienic aids, manicure implements and any worn items

 

 

 

 

 

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